Update - We have implemented a fix, and the system will recover over the next 24-48 hours. All AWS Co-sell operations are functional, but some historical AWS Co-sell data is in the process of being re-synchronized from AWS.
Apr 25, 2025 - 15:24 MDT
Identified - We have noticed that some AWS Co-sell Opportunities are not synchronizing from AWS to Tackle in the new AWS Co-sell integration. We have identified the issue and are currently working on rolling out a fix.
Apr 25, 2025 - 13:44 MDT
Order processing & notifications
Operational
90 days ago
100.0
% uptime
Today
Tackle dashboard
Operational
90 days ago
100.0
% uptime
Today
Public API
Operational
90 days ago
100.0
% uptime
Today
Offers / Marketplace Creation
Operational
90 days ago
100.0
% uptime
Today
Salesforce AppExchange Application
Operational
90 days ago
100.0
% uptime
Today
Tackle Prospect
Operational
90 days ago
99.96
% uptime
Today
Co-Sell
Degraded Performance
90 days ago
99.97
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Apr 25, 2025
Unresolved incident: Some AWS Co-sell Opportunities are not visible in Tackle.
Resolved -
This incident has been resolved.
Apr 22, 10:28 MDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Apr 22, 10:04 MDT
Identified -
This issue has been identified and we're deploying a fix.
Apr 22, 09:56 MDT
Investigating -
We are currently experiencing an issue in legacy Co-sell page. The list of Co-sells are not displaying. We will update as soon as a fix has been identified.
Apr 22, 09:13 MDT
Resolved -
This incident has been resolved.
Apr 21, 15:42 MDT
Monitoring -
We have deployed a fix and are currently monitoring the AWS Co-sell System.
Apr 21, 15:00 MDT
Update -
We believe have identified the issue and are verifying a fix.
Apr 21, 14:51 MDT
Identified -
There is currently an outage in the new AWS Co-sell experience. The Co-sell List view is not showing AWS Co-sell Opportunities, same with viewing Co-sells from Tackle for Salesforce 2.0. AWS Co-sell creation continues to work as expected.
Apr 21, 14:49 MDT
Resolved -
This incident has been resolved.
Apr 14, 10:12 MDT
Monitoring -
We have resolved the underlying issue. Most customers should see healthy connection states. The few remaining will see recovery in the UI soon.
Apr 11, 13:15 MDT
Identified -
The issue has been identified and a fix is being implemented.
Apr 8, 11:02 MDT
Investigating -
We are currently investigating issues connecting to Microsoft Azure Marketplace.
Apr 8, 10:26 MDT